Order management
Every order in one list, synced continuously and reconciled afterwards, so nothing is lost to a webhook that failed once.
Order & transport management
Every order, from checkout to doorstep
Naustr takes your Shopify orders, picks the carrier by your rules, prints the label and writes tracking back to the customer. One system — shaped around the way your warehouse already works.
No cookies, no analytics, no tracking of you for reading this.
Orders today
| Order | Carrier | Status |
|---|---|---|
| #1042 | PostNord | Shipment booked |
| #1041 | PostNord | Ready to pack |
| #1040 | PostNord | Dispatched |
| #1039 | PostNord | Incident |
Works with
- Shopify
- Instabox
- Helthjem
- Porterbuddy
- Budbee
What it is
An order system and a transport layer, in one place
Most shops run two systems and a spreadsheet: the shop itself, the carrier's portal, and a list of tracking numbers somebody maintains by hand. Naustr is the layer between them. It owns the order from the moment it is paid until the parcel is in the customer's hands.
Transport administration
Rates at checkout, booking, labels, pickup points, customs papers and tracking — on your own carrier contracts.
Warehouse workflow
Scan, pack and print on a shared device, with a PIN per employee so the audit trail names a person rather than a terminal.
Why
A naust is where the boat rests between trips
Your order rests somewhere too, between the purchase and the doorstep — in the shop, in the carrier's portal, in a spreadsheet of tracking numbers. Naustr is where it rests, and the only place you need to look.
- Orders retyped into the carrier's portal
- Tracking numbers pasted back into the shop by hand
- Problems you find out about when the customer asks
- One packing list per employee, and nobody sure what actually got packed
How it works
Five steps, and then it runs unattended
Setting up is a conversation rather than a signup form, because carriers need accounts and agreements that cannot be guessed. After that, nobody has to touch it.
- 1
Connect Shopify
The app installs into your store and orders begin streaming in. Checkout rates come through the same connection.
- 2
Describe your rules
Which carrier, which service, which parcel, under which conditions — weight, value, destination, product. Your logic, not a preset with your name on it.
- 3
Orders arrive on their own
Continuously, with a reconciliation pass sweeping afterwards for anything a failed call dropped. An order does not vanish because one webhook failed on a Tuesday.
- 4
Pack and print
Scan the order on the warehouse device, pack it, and the label prints on the printer beside you. No portal, no retyping.
- 5
The customer is told
Tracking goes back to Shopify automatically, and an exception raises an alert immediately instead of waiting for an impatient phone call.
Assistant
An assistant that proposes. You press the button
Every installation comes with an assistant you can ask about orders, shipments and numbers — or ask to draft a shipment. It reads on its own. Anything that changes something comes back as a proposal with a button next to it.
Ask about the work
How many shipments are waiting to be booked? What happened to the parcel for Kari Nordmann? Which countries do we ship to most? It reads your orders, shipments, carrier accounts, pickup points and statistics to answer — and tells you when it does not know.
Ask for work to be drafted
A shipment to a new address, a booking on a named carrier product, a label to print. It fills in the details and hands you the proposal. Nothing is booked, printed or changed until you confirm it.
Describe packing rules in your own words
"Anything called Hoka — one pair in the 34×22×13 box, two pairs in the 40×30×24." You get draft rules to read through and change, checked by the same validation a rule built by hand has to pass.
It cannot spend your money
There is no path from the assistant to a booked consignment. A booked label is a real parcel on a real invoice, and a dispatched courier cannot be recalled — so the model proposes and a person decides, every time.
Order notes, product titles, customer names and addresses are written by people outside your warehouse, and the assistant reads all four. It treats everything it reads as data rather than instructions: a record containing something shaped like a command is reported to you, not obeyed.
Runs on Anthropic's Claude, Haiku 4.5 by default.
Why Naustr
Not another portal with seventy carriers
The incumbents sell breadth: every platform, every carrier, five-minute self-serve setup. Naustr makes the opposite trade, on purpose.
Shopify, properly
One platform integrated deeply beats five integrated shallowly. Checkout rates, order sync, tracking write-back and an app that behaves like part of the admin rather than a tab you visit.
Rules that match your business
Shipping rules and flows are configuration, not a support ticket and a fortnight. If your logic is unusual, it is still your logic.
It adapts to your warehouse
A shared packing station, a handheld scanner, a label printer on the bench. The software fits the room you already have, rather than asking you to rebuild it.
Your carrier contracts
You ship on your own agreements and your own negotiated rates. Nothing is resold to you at a margin.
Set up by a person
New customers are onboarded one at a time, with carriers connected for them. Slower to start — and nothing silently half-configured on the day it matters.
Every day
Four things it does without being asked
Orders arrive on their own
Orders sync continuously, and a reconciliation pass picks up whatever fell through. An order does not vanish because one webhook call failed.
Freight is booked where the order is
Checkout rates, booking, labels and pickup points — without opening the carrier's portal. Your shipping rules decide what the customer gets to choose between.
Packing that keeps up
Scan, pack, print. On a shared device, with a PIN per employee, so it is on record who packed what — without a PIN granting access to anything else.
The customer stops having to ask
Tracking flows back to the shop automatically, and problems raise an alert immediately rather than waiting for a phone call.